The Management is placed under the direct supervision of the President of the UEMF and his advisor.

The integration of a Quality Assurance approach emanates from the strategic plan of the presidency which aims to control internal processes but also to introduce a culture of excellence and continuous improvement at all levels of the University (Letter from the President of the UEMF-October 2018)
 

Assignment:

• manage the implementation of audit and control systems and their charters;
• prepare terms of reference, monitoring the implementation of interventions and evaluating results;
• assess the effectiveness of the internal control system and determine the degree of control of activities;
• provide the necessary advice to improve them and help create added value;
• contribute to any effort to renew, upgrade or develop the University;
• participate in the training of executives in management and steering methods;
• establish the spirit of quality assurance within the university.

The “Audit and Quality Assurance” department is divided into three functions: the “Audit” function, the “Evaluation” function and the “Quality Assurance” function. 

 

1-“AUDIT” FUNCTION

The Management is placed under the direct supervision of the President of the UEMF and his advisor. The integration of a Quality Assurance approach emanates from the strategic plan of the presidency which aims to control internal processes but also to introduce a culture of excellence and continuous improvement at all levels of the University (Letter from the President of the UEMF-October 2018)

 

“INTERNAL AUDIT” SERVICE

This Department is responsible for managing internal audits of: - Support services - Establishments - Governance bodies - Processes - Activities, etc. in order to evaluate the organization, operation and results in relation to the objectives set and risk management incurred.

 

“SURVEYS & STATISTICS” SERVICE

This Service is responsible, in particular, for:

• intervene continuously in the production of statistical analyzes and surveys, in response to various internal and external requests;
• offer interactive management & strategic dashboards based on Bi & Data analytics tools.

 

2-“EVALUATION” FUNCTION

This function allows, in particular, to:

• ensure the implementation of the University's evaluation systems;
• prepare benchmarks for internal and external evaluations of University processes;
• organize the University's internal and external evaluation operations;
• follow up on the results of internal and external evaluations of the University.

It is managed through two Services: the “Internal Evaluation” Service and the “External Evaluation” Service.

 

“INTERNAL EVALUATION” SERVICE

This Service is responsible, in particular, for:

• ensure the implementation of the internal evaluation system;

• prepare the University's internal evaluation framework;

• organize the University's internal evaluation operations;

• monitor the results of the University's internal evaluations.

 

“EXTERNAL EVALUATION” SERVICE

This Service is responsible, in particular, for:

• ensure the implementation of the external evaluation system;
• prepare the University’s external evaluation framework;
• organize the University's external evaluation operations;
• follow up on the results of external evaluations of the University.

 

“PREPARATION AND APPLICATION FOR UNIVERSITY RANKINGS” SERVICE

This Service is responsible, in particular, for:

• plan and prepare university ranking files;
• collect the documents and indicators requested for each classification;
• apply and submit responses on time;
• monitor ranking results and perform critical analyzes with the aim of improving the university's performance.

 

3-“QUALITY ASSURANCE” FUNCTION

The “Quality Assurance” function allows, in particular, to:

• establish an inventory of University management procedures;
• establish a methodology for preparing University management procedures;
• organize the work of preparing the University's management procedures;
• organize the work of preparing the revision of the University's management procedures;
• establish the University's management regulations and procedures manual and ensure its updating;
• Prepare national and international certification requests.

It is managed through two Services:

the “Development and maintenance of procedures” Service and the “Monitoring the implementation of procedures” Service

 

“DEVELOPMENT AND MAINTENANCE OF PROCEDURES” SERVICE

This Service is responsible, in particular, for:

• establish the inventory of University management procedures;
• establish a methodology for preparing University management procedures;
• organize the work of preparing the University's management procedures;
• establish the UEMF management regulations and procedures manual and ensure its updating.

 

SERVICE “MONITORING THE IMPLEMENTATION OF PROCEDURES”

This Service is responsible, in particular, for:

• organize training workshops for staff for proper implementation of the procedures manual;
• analyze the University's internal and external evaluation reports and deduce the impact of the implementation of procedures on the discrepancies observed;
• Prepare a project to revise procedures to mitigate the discrepancies observed.

 

“ACTION MONITORING & REPORTING” SERVICE

This Service is responsible, in particular, for:

• monitor and notify the decisions of the Coordination Committee;
• draw up the status of monitoring of the decisions of the Coordination Committee;
• monitor monthly reporting from Establishments and Departments;
• produce global monthly reporting by month and by year.

 

References:  

The main standards of our Quality Assurance System are:  

• National Standards of the National Agency for Evaluation and Quality Assurance (ANEAQ);
• References and Guidelines for Quality Assurance in the European Higher Education Area (ESG);
• ISO 21001 version 2018: Management systems for education/training organizations - Requirements and recommendations for their application.